Grameenphone (GP) has signed a contract with Wipro Limited, the global technology service company, as part of its continued efforts to acquire advanced network capabilities. Wipro will be part of managing GP’s present mobile networks and building an advanced future-fit network.
The new contract expands the relationship between the two companies, as GP has relied on Wipro as a technology partner to manage application development, infrastructure support and IT security. With its technology leadership and global experience, Wipro has emerged as a leading player in Bangladesh.
Demand for advanced mobile services and high-quality network experience is rapidly increasing in Bangladesh. Wipro's advanced capabilities and operating model will help accelerate Grameenphone's journey towards building a future-fit network that will meet customer's digital experience requirements by boosting the quality of service with the jointly built capabilities for bringing in future technologies, i.e., 5G, touch-free operations and fault management. This partnership with Wipro will also widen the opportunity for local talent to pursue global opportunities and upskill with a leading tech player.
On awarding the contract to Wipro Limited, Rade Kovacevic Chief Technology Officer Grameenphone said, "Our role as a tech service leader and connectivity partner has become crucial over the last 24 years in moving Bangladesh forward. To deliver on the ever-growing connectivity needs, boost customer experience, and bring in advanced future technologies, this year we have expanded 4G coverage across the country, acquired the maximum allowable amount of spectrum, partnered with Tower Companies to roll out new towers and gained access to fibre network in partnership with Bangladesh Telecommunications Company Limited (BTCL)."
Marking this partnership with Wipro, he also added, "We are taking a significant leap forward in our ability to manage our network, and excel further in meeting our customers' expectations. In addition, this partnership will bring in global expertise and future-fit capabilities and create global career opportunities for Bangladeshi talent. I would also like to thank the regulator and Bangladesh Govt. for continuous guidance and support throughout this journey."
Bhavya Kapoor, Managing Director – Southeast Asia, Wipro Limited said, "Wipro's primary focus is to accelerate Grameenphone's growth by leveraging our global strength, and providing progressive and innovative localized technology solutions. With the growing convergence of IT and core telecom networks, and the advent of software-defined lined networks, cloud-first architecture and 5G, we are glad to partner with Grameenphone to provide advanced capabilities to modernize their network; coupled with IT applications and infrastructure.”
Wipro recently completed its fourth year of operations in Bangladesh, one of the focus countries under its APMEA (Asia Pacific-Middle East-Africa) Strategic Market Unit.